Privacy Policy

Privacy Policy

Effective Date: 1/1/2024

Welcome to ConnectMyCloudIO, Inc. dba. ConnectMyVoIP (hereafter “ConnectMyVoIP”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and our support phone number. We respect your privacy and are committed to protecting it through our compliance with this policy.

  1. Information Collection

We collect information about you in various ways when you use our site, including personal data you provide directly, data collected automatically through your usage, and data collected from third parties.

Personal Data: This includes your name, email address, telephone number, and any other information you provide when you use our services, contact us for help, or participate in our surveys and promotions.

Usage Data: We automatically collect information when you access and use our site, such as your IP address, browser type, operating system, referral URLs, device information, pages viewed, and the dates/times of your visits.

  1. Use of Your Information

The information we collect is used to:

  • Provide, maintain, and improve our services.
  • Respond to your comments, questions, and customer service requests.
  • Communicate with you about services, offers, promotions, rewards, and events offered by us and others.
  • Monitor and analyze trends, usage, and activities in connection with our services.
  1. Sharing of Your Information

We may share your information as follows:

  • Service Providers: We may share your company’s contact information with potential service providers who need access to such information to carry out work on our behalf.
  • Communications with Carriers: In regards to VOIP services, we may communicate with your underlying carrier to troubleshoot issues, make changes to the setup, or for other service-related issues as authorized by you, the client.
  • Legal Requirements: We may also share your information if required to do so by law or in response to a request from law enforcement agencies or other public authorities.
  1. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. However, please note that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

  1. Text Message Communications

In order to opt-in to periodically receive emails or SMS messages you can reply with START or SUBSCRIBE to any text message sent from us.
If you require assistance you can replay with HELP or SUPPORT to any text message sent from us.
If you wish to stop receiving text messages from us, reply with STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE.

  1. Your Choices

You can review, change, or terminate your account at any time. If you have any questions or comments about your privacy rights, you may email us at

  1. Changes to Our Privacy Policy

We may update this privacy policy from time to time.

  1. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at